PUBLIC OFFER
for the provision of personalised comic creation services
Version dated 1 November 2026
This is an informational English translation. The Russian version published at https://swagat.ru/offer is the legally binding edition.
This document is a public offer under Article 437(2) of the Civil Code of the Russian Federation addressed to capable individuals aged 18 or older, to conclude a service agreement on the terms set out below.
Acceptance of this Offer (full and unconditional acceptance of its terms) is the Customer's completion of an order and/or payment for the Service on the Seller's Website. From the moment of acceptance the Agreement is deemed concluded.
The current version of the Offer is published on the Seller's Website: https://swagat.ru.
I. Definitions
Seller — sole proprietor (self-employed) Mirotvortsev Vasily Aleksandrovich, INN 772828179026, applying the special tax regime "Professional Income Tax".
Seller's Website — the internet resource at https://swagat.ru containing information about the Seller's services, their prices and terms.
Customer — an individual aged 18 or older who placed an order on the Website and/or paid for the Service.
Service (Comic) — a personalised digital comic created by the Seller using artificial intelligence technologies on the basis of photographs uploaded by the Customer and story information provided by the Customer when placing the order.
Preview — two pages of the Comic (the first and the last) provided to the Customer free of charge before payment for review purposes. The Preview contains a watermark.
Finished Comic — the full Comic in the volume paid for by the Customer, provided electronically: access in the personal account on the Website and a PDF file without a watermark.
Order — a request placed on the Website for the creation of a Comic, specifying the volume, theme, story and uploaded photographs.
Personal account — a section of the Website accessible to the Customer via a link sent to the email address provided by the Customer.
Payment provider — the YooKassa service ensuring the acceptance of payments on the Website.
II. Subject of the Agreement
2.1. The Seller undertakes to provide the Customer with the Service of creating a personalised Comic, and the Customer undertakes to pay for it in the manner and on the terms of this Offer.
2.2. The Service is digital in nature. The result is provided exclusively electronically (personal account and PDF file). Physical delivery, printing and shipment of tangible media are not performed by the Seller.
2.3. The Comic is created on the basis of photographs uploaded by the Customer and a description of the story. The Seller does not guarantee a portrait likeness of the drawn characters to the photographs: recognisability is ensured within reasonable limits, taking into account the artistic style and technological specifics of generation.
2.4. Information about the Service, its composition, volume, timing and price is published on the Seller's Website.
III. Procedure for Providing the Service
3.1. On the Website the Customer selects a theme and the volume of the Comic, provides information about the characters (no more than 6 characters), uploads photographs and, if desired, describes the story, then places the Order and provides an email address.
3.2. After the Order is placed, the Seller creates the Preview — two pages of the Comic provided free of charge. The Preview is available to the Customer in the personal account. The free Preview is provided once per email address; repeated requests to the same address and requests intended to circumvent this limitation may be declined.
3.3. If the Customer does not like the Preview, the Customer may choose not to pay for the Order. Payment is voluntary and is made only after reviewing the Preview.
3.4. After payment the Seller creates the full Comic in the paid volume and provides the Customer with access to it in the personal account and a PDF file without a watermark.
3.5. The approximate time for creating the Preview is a few minutes from the start of generation; the time for creating the full Comic is up to 24 hours from confirmation of payment, unless otherwise stated on the Website.
3.5.1. The Comic is deemed provided when access to all paid pages is open in the personal account and the PDF file is available. If access is not open within 24 hours of payment confirmation, clause 10.4.2 applies.
3.6. The Service is deemed rendered at the moment the Customer is granted access to the full Comic and the PDF file.
3.7. The Seller may engage third parties and use third-party services (including image generation and text processing services) to provide the Service, remaining responsible to the Customer for the result.
3.8. The Seller may refuse to provide the Service or suspend it if the uploaded materials violate Section VII of this Offer, with a refund in accordance with Section X.
IV. Conclusion of the Agreement
4.1. The Agreement is concluded by accepting the Offer — placing an Order and/or paying for it.
4.2. By accepting, the Customer confirms that they have read the Offer, understand its terms and accept them without reservations.
4.3. By accepting, the Customer confirms that they are 18 years of age or older and have the necessary legal capacity.
4.4. The Customer is responsible for the accuracy of the email address provided and for access to it. Messages sent to that address are deemed received by the Customer.
4.5. The Agreement is one-off and is concluded in respect of one Order.
V. Price and Payment Procedure
5.1. The price of the Service depends on the volume of the Comic and is stated on the Website. Current tariffs: 4 pages — RUB 490, 8 pages — RUB 890, 12 pages — RUB 1290.
5.2. For international visitors the price may be displayed in US dollars or euros. The charge is made in Russian rubles at the exchange rate stated on the Website at the time of placing the Order.
5.3. Payment is made through the Payment provider — YooKassa. The Seller does not receive or store full bank card details of the Customer.
5.4. Payment means the Customer's agreement with the volume and price of the Service.
5.5. The Seller applies the special tax regime "Professional Income Tax" and issues a receipt in accordance with the legislation of the Russian Federation. The receipt is sent to the Customer electronically.
5.6. Promo codes and discounts are applied as stated on the Website and are not cumulative unless otherwise stated.
VI. Rights and Obligations of the Parties
6.1. The Seller undertakes to:
6.1.1. provide the Service in the volume and within the timeframes specified in the Offer and on the Website;
6.1.2. ensure access to the Preview and the Finished Comic through the personal account;
6.1.3. not disclose the materials uploaded by the Customer to third parties, except where necessary to provide the Service (Section VIII);
6.1.4. consider the Customer's requests within a reasonable period not exceeding 10 business days.
6.2. The Seller has the right to:
6.2.1. refuse to provide the Service if the Customer violates Section VII;
6.2.2. amend the Offer in accordance with Section XIV;
6.2.3. use anonymised materials (without photographs and personal data) to improve the quality of the service.
6.3. The Customer undertakes to:
6.3.1. provide accurate information and photographs that they have the right to use;
6.3.2. not upload materials prohibited by Section VII;
6.3.3. pay for the Service in a timely manner if they wish to receive the full Comic;
6.3.4. not share access to the personal account with third parties without necessity.
6.4. The Customer has the right to:
6.4.1. refuse to pay if the Preview does not satisfy them;
6.4.2. request correction of defects in the Comic or a refund in accordance with Section X;
6.4.3. request deletion of their data in accordance with Section VIII.
VII. Uploaded Materials and Restrictions
7.1. The Customer warrants that they hold the rights and consents necessary to use the uploaded photographs and that the upload does not infringe the rights of third parties.
7.2. Photographs of third parties may be uploaded only with their consent. Photographs of minors may be uploaded only by their legal representative (parent, guardian or trustee), and uploading such a photograph confirms that the Customer has the relevant authority.
7.3. It is prohibited to upload:
7.3.1. images of third parties without their consent;
7.3.2. images of minors where the Customer is not their legal representative;
7.3.3. sexual content, including involving minors;
7.3.4. images of documents, bank cards and other data not required for the Service;
7.3.5. materials inciting hatred, containing threats or violating the legislation of the Russian Federation;
7.3.6. images of public figures for the purpose of creating materials that may be perceived as their personal statement or participation.
7.4. The Seller may verify uploaded materials and refuse the Service if violations are identified, refunding the amounts paid in accordance with Section X.
7.5. The Customer is responsible for the uploaded materials and the consequences of their use.
VIII. Personal Data and Cross-border Transfer
8.1. The Seller processes the following Customer data: email address, uploaded photographs, order information (theme, story, volume), payment information (without full card details).
8.2. Data is processed solely for the purposes of: creating the Comic, providing access to it, sending service messages, handling requests and complying with legal requirements.
8.3. Photographs and generation results are stored for no more than 90 days after the Order is completed, unless a different period is required by law. The Customer may at any time request early deletion by contacting the Seller.
8.4. To generate images and process text the Seller uses third-party services, including the foreign service kie.ai, which entails cross-border transfer of photographs and text data. The transfer is carried out to the extent necessary to provide the Service, in accordance with Federal Law No. 152-FZ of 27 July 2006 "On Personal Data".
8.5. By placing an Order, the Customer consents to the processing of their personal data and confirms that the consent of the persons depicted in the uploaded photographs has been obtained (and, for minors, the consent of their legal representatives).
8.6. Consent is valid until the purposes of processing are achieved and may be withdrawn by contacting the Seller. Withdrawal does not affect the lawfulness of processing carried out before its receipt.
8.7. Detailed processing terms are set out in the Privacy Policy published on the Seller's Website.
IX. Intellectual Property and Rights to the Comic
9.1. Exclusive rights to the software, graphic elements of the Website, trade name and other materials belong to the Seller or are used by the Seller on lawful grounds.
9.2. Exclusive rights to the created Comic remain with the Seller. The Customer is granted a simple (non-exclusive) licence to use the Comic for personal non-commercial purposes, including:
9.2.1. viewing and storage;
9.2.2. printing for personal use;
9.2.3. sharing with family and friends, publication on personal social media.
9.3. The Customer may not:
9.3.1. sell the Comic or its parts;
9.3.2. use the Comic for commercial activity, advertising or resale;
9.3.3. transfer rights to the Comic to third parties.
9.4. When publishing the Comic on social media, mentioning the Seller's Website is welcome but not mandatory.
X. Cancellation and Refunds
10.1. The Preview is provided free of charge. No payment is taken before the Customer reviews the Preview. If the Preview does not satisfy the Customer, the Customer simply does not pay for the Order — no refund is needed because no payment was made.
10.2. If the Customer has paid for the Order but generation of the full Comic has not yet started, the Customer may cancel the Service and receive a 100% refund of the amount paid.
10.3. From the moment generation of the full Comic starts, the Service is deemed to be in progress: the Seller incurs image generation costs. The amount paid is not refunded in this case, except for cases of inadequate quality (clause 10.4).
10.4. After the Finished Comic is provided (access in the personal account and PDF file) the Service is deemed rendered.
10.4.1. Inadequate quality (technical defect) means:
- access to the full Comic was not provided;
- the number of pages is less than paid for;
- the PDF file is damaged or cannot be opened;
- the Comic does not correspond to the paid volume specified when the Order was placed.
10.4.2. The Comic is deemed not provided if:
- 24 hours after payment confirmation, access to the full Comic in the personal account is not open and the PDF file is unavailable;
- or the Order has moved to a generation error status and the Comic has not been created.
In these cases the Customer may choose re-creation of the Comic or a 100% refund of the amount paid by contacting the Seller. The Seller considers the request and provides the Comic or refunds the amount within 2 business days.
10.4.3. If the Comic is provided but contains a technical defect, the Seller first corrects the defect: redraws pages, regenerates a panel or issues a corrected file — within 10 business days of the request. The amount paid is refunded only if the defect cannot be corrected or the corrected result is not provided within that period.
10.4.4. The following do not constitute inadequate quality: subjective perception of the artistic style, the degree of likeness of characters to photographs, frame composition, placement of speech balloons, individual generation artefacts and colour shades, provided the Comic corresponds to the description on the Website, the paid volume, and access to it has been provided.
10.5. A quality request is sent to the Seller's contact address within 14 days of access being granted. The Seller considers the request and corrects the defects or refunds the amount within 10 business days.
10.6. Refunds are made in the same manner as payment, through the Payment provider — YooKassa. The crediting period depends on the Customer's bank.
10.7. The Service is not refundable due to subjective dislike of the artistic style, provided the Comic was created in accordance with the description on the Website.
XI. Liability of the Parties
11.1. The Parties are liable in accordance with the legislation of the Russian Federation and this Offer.
11.2. The Seller is not liable if the Customer did not use access to the Comic or did not save the file within the period provided for reasons attributable to the Customer.
11.3. The Seller does not guarantee uninterrupted operation of third-party generation services but undertakes to take reasonable measures to complete the Service or refund the amount if the Service cannot be provided.
11.4. The Customer indemnifies the Seller for losses arising from the Customer's violation of Section VII, including third-party claims.
11.5. The Seller's aggregate liability is limited to the price of the paid Order.
XII. Force Majeure
12.1. The Parties are released from liability for non-performance of obligations caused by force majeure circumstances arising after the conclusion of the Agreement.
12.2. Such circumstances include natural disasters, military actions, acts of authorities, power and communication failures, and changes in legislation making performance impossible.
12.3. The Party invoking such circumstances shall notify the other Party within 3 calendar days.
XIII. Electronic Document Exchange
13.1. The Parties recognise the legal force of messages sent by email and through the personal account.
13.2. A message is deemed received if sent to the address provided by the Customer when placing the Order.
13.3. The Customer undertakes not to share access to their email and personal account with third parties.
XIV. Amendments to the Offer
14.1. The Seller may amend the Offer by publishing a new version on the Seller's Website.
14.2. Amendments take effect upon publication unless a different period is stated.
14.3. Orders placed before publication of a new version are governed by the version in force at the time the Order was placed.
XV. Miscellaneous
15.1. The Agreement is governed by the legislation of the Russian Federation.
15.2. Disputes are resolved through negotiations; the claim review period is 30 calendar days. If no agreement is reached, the dispute is referred to court in accordance with the legislation.
15.3. If individual provisions of the Offer are held invalid, the remaining provisions continue to apply.
15.4. The Service is not intended for persons under 18 years of age.
XVI. Seller Details
Sole proprietor (self-employed) Mirotvortsev Vasily Aleksandrovich
INN: 772828179026
Contact email: mirotvorcevvasily@gmail.com
Customer support: comics@swagat.ru
Website: https://swagat.ru
